OREKA TRAINING, as the owner of the website, is deeply committed to compliance with personal data protection regulations.

The website does not request personal data from users who visit it, except for the data provided to the provider by email or by completing the corresponding form, or by accepting the cookie policy of the website, or those necessary for the purchase process.

The data provided by email will be treated by the provider as responsible for the file to answer the requests made by users.

In case the user registers on the web, he / she expressly and freely and unequivocally accepts that his / her personal data be processed by the owner of the website in order to carry out an effective management of the services provided through the web. , and / or for the management of the order placed, in addition to sending you information regarding the product purchased or similar, and if you have accepted to subscribe to the newsletters of OREKA TRAINING, you will be sent commercial communications (information about our products most recent and special offers) by e-mail, social communities or any other electronic or physical means, present or future, that enables commercial communications. Said commercial communications will be related to products or services offered by OREKA TRAINING, SL

 

In the event that the user makes a purchase through this website, it will be managed and billed by OREKA TRAINING S.L. We inform you that you can exercise the rights provided in the regulations at the following address: Astigarragako bidea 2, 3rd office 10 left Oiartzun (Gipuzkoa).

At the time of requesting the data, the owner of the website will indicate which are mandatory. In case that all the data are not provided, the owner of the website does not guarantee that the information and services provided are completely adjusted to the needs of the user. The user is obliged to provide truthful, accurate and complete information about their identity. The user will respond, in any case, the veracity of the data provided, reserving the provider the right to exclude from the services provided to any user who has provided false information, without prejudice to other legal actions that may be exercised.

The owner of the website guarantees in any case to the user the exercise of the rights of access, rectification, cancellation and opposition, in the terms provided in the current legislation.
In the same way, the owner of the website has adopted all the technical and organizational measures necessary to guarantee the security and integrity of the personal data that it deals with, as well as to avoid its loss, alteration and / or access by third parties. Not allowed.

6.5. Order delivery
Orders will be delivered by a transport agency to the delivery address freely designated by the User. The delivery period will start to count from the day after the conclusion of the contract and will have a variable duration.

OREKA TRAINING shall not be liable in any case where delivery of the product or service is not made as a result of inaccurate or false information provided by the User for this purpose, or where delivery cannot be made due to the absence of the recipient. In this case, the User may choose between paying the transport costs for a new delivery or collecting the order personally from OREKA TRAINING.

If the contract cannot be executed due to the unavailability of the contracted product, OREKA TRAINING shall inform the User of this unavailability, who may choose to do so:
a) Recover without any undue delay the sums paid under the contract.
b) Allowing OREKA TRAINING to supply him/her, without any increase in price, with a product of similar characteristics that is of the same or higher quality. In this case, the User may exercise his or her rights of withdrawal and termination of terms as if it were the product initially purchased.

6.6. Price and shipping costs
The prices indicated for each product include, unless otherwise indicated, Value Added Tax (VAT). The prices and currencies that will be shown to the User will vary according to their geographical location, which will be automatically determined according to the IP from which they access the Website (United Kingdom: Pound Sterling; rest of the European Economic Area and South Africa: Euro; rest of the world: US Dollar). These prices, unless expressly stated otherwise, do not include shipping costs, shipping insurance or any other additional services and attachments to the product or service purchased.

The shipping costs to be borne by the User on the Peninsula are as follows, although you will see the shipping costs of your order again during the processing of your order:
1- For products weighing less than 10 kg, the transport costs are 30
2- For products weighing between 10 and 50 kg, the transport costs are 80 euros.
3- For all other products weighing more than 50 kg, the transport costs are 150 euros.

Supported payment methods
OREKA TRAINING only accepts the following credit or debit cards: Visa or Visa Electron, Mastercard.
Online payment by credit or debit card is made through a security system that encrypts the User’s bank details when they are transmitted over the Internet.

Sending invoices
The User knows and accepts that OREKA TRAINING will only send their invoices to the e-mail address they provided during the registration process. However, the User may at any time request that invoices be sent to him/her on paper, for which purpose he/she must send his/her request to info@orekatraining.com.

Right of withdrawal

Period of exercise
The User has the right to withdraw from the contract concluded through the Website within 14 natural days (if the trial period indicated in the product sheet for the roller purchased on free trial mode is longer, the trial period will be taken to exercise the right of withdrawal) without the need for justification.

In the case of a sales contract, the withdrawal period will expire after 14 calendar days (if the trial period indicated in the product sheet for the roller purchased on free trial is longer, the period will be taken to exercise the right of withdrawal) from the day on which the User or a third party indicated by the User, other than the carrier, has acquired material possession of the goods.

In the event of a contract for the delivery of multiple goods ordered by the User in the same order and delivered separately, the withdrawal period shall expire after 14 calendar days (if the trial period indicated in the product file for the roller purchased on free trial mode is longer, the trial period shall be taken to exercise the right of withdrawal) from the day on which the User or a third party indicated by the User, other than the carrier, has acquired material possession of the last of these goods.

In the event of delivery of a good consisting of multiple components or parts, the withdrawal period shall expire 14 calendar days from the day on which the User or a third party other than the carrier and indicated by the User has acquired material possession of the last component or part.

To exercise the right of withdrawal, the User must notify OREKA TRAINING of his or her decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail).

In order to comply with the withdrawal period, it is sufficient that the communication concerning the User’s exercise of this right is sent before the expiry of the corresponding period.

Consequences of withdrawal
In the event of withdrawal, OREKA TRAINING shall refund all payments received from the User, including delivery costs (with the exception of additional costs resulting from the User’s choice of a delivery method other than the least costly method of ordinary delivery offered by us) without any undue delay and in any event no later than 14 calendar days from the date on which the User informs OREKA TRAINING of his or her decision to withdraw from the contract. OREKA TRAINING shall proceed to make such reimbursement using the same means of payment as those used by the User for the initial transaction unless the User has expressly provided otherwise; in any event, the User shall not incur any expense as a result of the reimbursement. OREKA TRAINING may withhold the reimbursement until it has received the goods.

The User must return or deliver the goods directly to OREKA TRAINING, without any undue delay and, in any event, no later than 14 calendar days from the date on which they inform us of their decision to withdraw from the contract. The deadline shall be deemed to have been met if the User returns the goods before the end of this period. The User shall bear the direct cost of returning the goods, unless otherwise specified in the file of the specific product purchased.

The User shall only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

On the basis of the previous paragraph, the goods must be returned without damage and with all their components. INCLUDING THE ORIGINAL BOX AND PACKAGING FOR THEIR CORRECT TRANSPORT.

Complaints, claims and requests for information
Users may address their complaints, claims or requests for information to OREKA TRAINING’s Customer Service Department, using any of the following channels

– By sending an e-mail to info@orekatraining.com.

– By calling +943325604

OREKA TRAINING will respond to any complaints received as soon as possible and in any case within a maximum of one month from the date the complaint is submitted.

OREKA TRAINING shall provide the User with a password and written proof of the complaint or claim by e-mail.

OREKA TRAINING has complaint forms available to the OREKA TRAINING Customer Service.

 

Legal guarantee of conformity for products
Users are reminded that, in accordance with the provisions of articles 114 and following of the Royal Legislative Decree 1/2007, of 16 November, approving the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, all products delivered by OREKA TRAINING must comply with the contract entered into, and that OREKA TRAINING shall be liable to the User for any lack of compliance within two years of delivery of the product.

Any non-conformity resulting from incorrect installation of the product shall be deemed to be equivalent to non-conformity of the product when the User has installed the product incorrectly due to an error in the installation instructions.

The scope and form of execution of the rights conferred on the User by this legal guarantee can be consulted in articles 114 and following of Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.

Exemption from liability
OREKA TRAINING does not guarantee that its rollers are compatible with simulators or software to control its resistance unit that have not been developed by BKOOL. Similarly, OREKA TRAINING shall not be liable for any damage caused to your rollers by the use of software not expressly developed or recommended by BKOOL.

BKOOL constantly updates the software of its simulator, the only possible way to incorporate improvements in it, offer new services and correct possible bugs. These updates are free of charge for Users who decide to install them on their terminals, which is recommended by OREKA TRAINING. Each update of the BKOOL software may involve the removal of existing functions or the creation of new ones.

Each time a new update is published, the previous versions will no longer be supported by BKOOL.

Each update may require that the terminal where it is to be installed meets certain technical requirements in order to function correctly. The User must carefully read these necessary requirements before proceeding to install a new update.

The User acknowledges and accepts that the OREKA TRAINING rollers require an Internet connection in order to function correctly and provide all the functions described on the Website.

The roller supports a maximum weight of 100 kilos. OREKA TRAINING shall not be liable for any damage caused by placing a heavier weight on the roller.

The user acknowledges that he or she is in full physical and health condition to exercise on OREKA TRAINING and assumes all responsibility for this exercise, exempting OREKA TRAINING from any liability. The user is solely responsible for the choice of his or her sports training, as well as the physical and psychological consequences that may result from it. Any recommendations and/or guidelines given by BKOOL/ OREKA TRAINING are based solely on the information previously provided by the User, who must always check them with a medical professional before putting them into practice.

It is recommended to consult a medical professional before starting a new training programme. Users should use OREKA TRAINING products with caution and responsibility and should immediately stop using them if they feel any discomfort, pain or unpleasantness, after which they should consult a medical professional as soon as possible.

OREKA TRAINING shall not be liable for failure to comply with its obligations to the User when such failure is due to unforeseen circumstances or force majeure. Fortuitous event or force majeure shall be understood to mean any event beyond the control of OREKA TRAINING, foreseeable or unforeseeable but inevitable and insurmountable in itself or in its consequences, that prevents OREKA TRAINING from fulfilling any of its contractual obligations and that is not the result of its fault or negligence, provided that OREKA TRAINING has not contributed to the event in question.

11. Nullity and ineffectiveness of the clauses
If any clause included in these General Conditions were to be declared totally or partially null and void or ineffective, such nullity or ineffectiveness would only affect that provision or the part of it that is null and void or ineffective, with the rest of these General Conditions remaining in force, with such provision being considered totally or partially as not included.

12. Applicable legislation
These General Conditions shall be governed by and interpreted in accordance with Spanish law.
13. Competent Jurisdiction
In the event of a dispute between OREKA TRAINING and the User, both parties shall submit to the courts and tribunals having jurisdiction in each case.

14. Prevalence of the Spanish language version
In the event of any discrepancy between the Spanish language version of these General Conditions and any other language version, the Spanish language version shall prevail.

 

Use of the Apps
By downloading or using the application, you automatically accept these terms. Be sure to read them carefully before using the application. You should be aware that you are not authorised to send the application to another person or to copy or modify the application, or any part of it, or our trademarks in any way. You must not attempt to extract the source code of the application, translate the application into other languages or create derived versions. The application and all related trademarks, copyrights, database rights and other intellectual property rights shall remain the property of each app.
Please note that if you use the application outside of a Wi-Fi area, the terms of your contract with your mobile network service provider will apply. Consequently, the mobile service provider may apply charges for the data consumed during the connection when accessing the application, as well as other third party charges. If you use the application, you accept responsibility for such charges, including charges for roaming data if you use the application outside your home territory (your region or country) without disabling data roaming. In the event that you are not the person responsible for paying the receipts for the device on which you use the application, we will assume that you have received your permission to use the application.